Thursday, February 7, 2019

Ebay Treats Its Sellers Like Dog Crap

eBay
Warning - Offers to sell outside of eBay

Did I write before on this blog that Ebay  sucks?  They are not as bad as before, but they treat  sellers like dog crap!  I do enjoy getting rid of my stuff on Ebay, but that doesn't make me like Ebay.  There's just not a good alternative, other than craigslist.  It's either deal with all the scammers on craigslist or deal with the fascist company that is Ebay.  
Ebay just sent me a warning that I was selling outside of Ebay.  Ebay doesn't want you doing this because if you sell an item to a buyer outside of Ebay, they don't get their 10% commission on sales.  OK, that's fair enough.  Ebay makes it super difficult to communicate with buyers outside of Ebay messaging.  They won't let you send Ebay messages to buyers that seem to contain your email address, a phone number, etc.  I've had to try 20 times to send a valid message to a buyer in the past before figuring out what was triggering the Ebay filters.  
For this listing for a Nexus 6P phone, I received an Ebay message that offered to buy my phone out of Ebay, directly.  It was obviously a scam, so I ignored it.  

The item did not sell and I decided to use it again myself for a while.  I therefore ended the listing.  The next day, I got a threatening warning message from Ebay (below).  

eBay
Warning - Offers to sell outside of eBay
Hello [seller],
We’re writing to let you know that activity on your account may not be following an important eBay policy that requires all transactions and payments to be completed on eBay. Offers to buy or sell outside of eBay aren't allowed. This includes displaying contact information or links in a listing except as allowed in the policy or required by law. We understand that you might not have known about these policies. We're sending you this notification to ensure that you can follow the policy going forward.

Below are the details of where the activity occurred:
dddddd - Google Nexus 6P phone  - 64GB - Unlocked - 4G LTE Smartphone - 5.7" Black



All applicable fees for the item(s) where this activity occurred still apply.

In order to protect you and your buyers if something goes wrong, transactions must be completed on eBay.  We’re invested in bringing you more buyers and helping your business grow. We want to continue to partner with you to do that.

...

We encourage you to review the details of the policy to understand what you can and can’t do.  During the next 3 days, please make sure your selling activities follow these guidelines. If you don't, your account(s) may be subject to a range of actions, including:

- Final value fees may be assessed when you have offers to sell outside of eBay, even if the item didn't actually sell.
- You won’t be able to list or buy for up to 7 days.
- Some or all of your fixed price listings may be hidden from search results for 7 days, and fees won't be refunded.
- You won’t be able to send or receive messages with eBay members unless you have a recent transaction.

If you have any questions, contact us:
https://www.ebay.com/help/policies/payment-policies/offers-buy-sell-outside-ebay-policy?id=4272

We appreciate your understanding and cooperation.
Thanks,

eBay

Please don't reply to this message. It was sent from an address that doesn't accept incoming email.


eBay Document ID: 66431542004
eBay is committed to your privacy. Read our user agreement and privacy notice. Learn how to recognize fake (spoof) emails.
Copyright © 2019 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc., 2145 Hamilton Avenue, San Jose, CA 95125.



Hey Ebay, screw  you!  Fix your software so you don't unjustly threaten your sellers, who are abiding by your guidelines.  Fix your software so your sellers don't get scam messages through your system instead! 


No one likes to be blamed for something that they did not do.  Don't unjustly accuse your sellers of doing something wrong!  

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