Thursday, May 23, 2019

Why I Hate Using AirBNB

I have used AirBNB, but I hate the way AirBNB harasses you to leave a review, time after time -- even if you stay with the same host.  AirBNB even uses BS psychology to try to get you to leave a review: You can read your host's feedback once you write a review of your own."  That's so childishly manipulative.  These social media and "new tech" companies are always trying to exploit their customers.  

Here's what I wrote a host who uses AirBNB.  I've stayed at his place about 10 times now since he allows dogs, is on my way to my summer home in Olympia, and has a great place right on the Rogue River.  


Have you seen this stuff that AirBNB sends its customers?  Once I stay at your place, I keep getting these emails harassing me to review my stay.  It's childish!  

"You can read Kirk’s feedback once you write a review of your own" -- what?!  
The problem is that AirBNB keeps harassing me.  I despise this sort of thing. 

I detest AirBNB and other social sites like Facebook.  I just hate it when 
I get constantly harassed for reviews and other stuff.  When you buy 
something, why the F do businesses need to send you surveys?  They 
should know if they've done a good job or not; they should not need me 
to tell them.

AirBNB forces us to leave reviews.  Sure, it's so folks know you are a 
good host.  But as a customer, I really, really despise being constantly 
harassed to leave reviews, and I really despise the way AirBNB does it 
-- by using psychology to try to make me comply.

I also dislike AirBNB because they profit more than you do, as a host, 
if I book a room anywhere and then cancel.  I am not sure if you know 
this, but if I cancel our July dates at your place, you have a policy 
that you probably chose, where I can cancel now and you get no 
cancellation fee.  But AirBNB gets their fee regardless!  I had 48 hours 
after booking several months ago to cancel, but after that, months ago, 
if I cancelled, AirBNB would keep their fee.  That's utter BS.

I guess I should be grateful that I discovered you and your place 
through AirBNB.  I am.  But their website sucks.  I will try to filter 
results by "pet-friendly only' but then AirBNB gives me all kinds of 
places that don't allow pets!   I have to spend hours perusing the 
choices to see if, indeed, pets are allowed. There are complaints about 
this on forums dating back years ago, but AirBNB has never fixed this.


This is how AirBNB continues to hassle me until I leave a blasted review!  

I will leave a f****! review so AirBNB stops harassing me.  I went on their site yesterday to turn off all these kinds of notifications, but no joy.  


---------- Forwarded message ---------
From: Airbnb <automated@airbnb.com>
Date: Thu, May 23, 2019 at 3:47 AM
Subject: Reminder to write a review for Kirk

Reminder to write a review for Kirk



Airbnb
How was your stay at Kirk’s place?

********
From: Airbnb<automated@airbnb.com>
Date: Tue, May 21, 2019 at 7:49 PM
Subject: Kirk wrote you a review


Airbnb

Find out what Kirk wrote
                                                                                                                                                                                                                                                                                                                                                                                                                
How was your stay at Kirk’s place?
From: Airbnb 
Date: Tue, May 21, 2019 at 3:04 PM
Subject: Write a review for Kirk



Airbnb
Rate your experience with Kirk
                          

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