So Comcast, once I am able to get service with you, things are generally fine. But having to call your representatives, get through the phone trees and various impediments, is a nightmare.
I recently had to change the credit card on my account used for automatic payments. I tried, I really tried. But I had to give up after getting this error message on your website. I just want to go online and pay! Why do you have to make everything so hard?
1 comment:
My apologies for the trouble. I work for Comcast. If you need more help, please feel free to contact me. I can have one o f my colleagues contact you to ensure that your payment goes through.
ComcastMark
Comcast Corp.
National Customer Operations
We_can_help@cable.comcast.com
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