I hope that this will become a regular addition to my blog. I'll post these items as they come across my In Box or desktop.
Here's a good one. A customer places her first order on drugstore.com. Everything goes fine, the customer receives the order quickly, and she took advantage of the offer on drugstore.com's website, which is "orders over $25 ship free."
A week later, the company follows up with an email entitled "Get Free Shipping on your next order". Wow, she thinks. I am going to take advantage of this free shipping. The email (attached) states:
"get free shipping
on any order of $35 or more*"
The email is at right.
Hmmm, she thinks. Didn't I get free shipping for about the same last time? She checks the site, and the home page says:
"everyday free shipping
how it works
1. Place at least $25 of eligible drugstore.com or Beauty.com™ products in your shopping bag.*
2. Proceed to checkout. Free standard shipping will automatically be applied."
With friends like drugstore.com -- who needs enemas? (sic)