Friday, September 30, 2011

Showing the Present Folder Location of an Email in Thunderbird

Here's what I recently wrote my friend and computer expert Michael McFann:

"I have a question about Thunderbird that has been driving me crazy for a long time.

Tbird's find function works great. It will find all emails mentioning "shark" for instance.

But if I am actually within an email message -- I have it open, I can even see the thread (see screengrab) -- I can't for the life of me figure out how to see what folder that message is in. I can move the message to a folder, but I can't see the current folder.

Perhaps you can tell me what I am missing. "



Mike replied, and his answer works!


"The column header bar above the found messages allows customization of the columns displayed. Click on the little icon to the far right on the bar to show a drop-down menu of columns you can display. Choose the one called "Location" to display the folder the message is stored within."


Now this seems fairly obvious.


Thanks, Mike!



Extracting Pages from PDF Files

I have recently had to do a lot of work with PDF files. One of the jobs is to print emails to a PDF file, but then to separate all of those emails so that they are on separate PDFs.

I do my work on Macs, so the below procedures apply to Macs.

I use Thunderbird to get my emails, and I organize emails into folders. To print all emails in a folder, I have found that if I select a bunch of emails, Thunderbird only prints summaries of the emails. So I've been exporting all emails as a .mbox file, then bringing that .mbox file into Entourage 2004 (part of Microsoft Office for the Mac up to version 2008). Entourage then can print all selected emails as a PDF, rather than just a summary of the emails.

To extract separate emails from the long PDF, I use an old, old version of Adobe Acrobat. It still works on my Snow Leopard machine, which is kind of amazing, but it is old and clunky. Buying a new version seems wasteful since the program is expensive, I don't use the program all the time, and I know that there are alternatives out there. I try not to use or buy Adobe software if at all possible, because I have had so much trouble with their registration and activation of licenses for software, and in trying to transfer software licenses when I buy new computers.

My friend and computer expert Michael McFann suggested this instead:

"If the task is to simply extract pages from an existing PDF file, then OS X's built-in app "Preview" will allow you to extract one or more pages from an existing pdf.

For example, I have included a document on Facebook security and a second pdf that has just one of the pages from the original pdf file.

The trick is to make sure you display the sidebar which displays the page thumbnails and simply drag/drop the pages. You can also combine pdf's this way. "



Sunday, September 18, 2011

Keeping Data Charges Down When Traveling With the iPad

I don't travel as much as I used to. When I was traveling six or nine months out of the year, then having a Blackberry with AT&T was an essential tool. You could get emails on the Blackberry all over the world. The AT&T network is GSM, rather than Verizon's CDMA, so it works in far more countries than Verizon.

It was pretty awesome and relatively inexpensive when I was overseas. I could get emails in the most remote places, like Sorong (eastern Irian Jaya) and off Komodo Island, Indonesia! I saw Eric Cheng do this and went and got myself one. The Blackberry was well-suited for getting emails, but not web browsing, so it was relatively easy to avoid huge data charges.

While I liked the Blackberry, I hated the commitment (I didn't use my Blackberry when I was home). I've been waiting for the last few years for a company that would offer a Blackberry plan with international capability that is around $35 per month (my old rate, but 2-year contract), would work overseas, and could go month-to-month. There's been nothing. Virgin Mobile sells a Blackberry, with a plan that is about $35 per month, but they use the Sprint Network -- which is CDMA and is unlikely to work overseas. T-Mobile is a possibility, but as far as I can tell (and their plans and rates are always changing, despite what the website says, and despite any promises their sales staff in their stores make) the cheapest Blackberry plan is $50 per month (T-Mobile's network is GSM, a good thing, and they do seem to offer prepaid Blackberry plans rather than only long-term commitments). AT&T's Blackberry plans seem to be all expensive and require long-term commitments.

So I am going to try my iPad (version 1) which offers AT&T's 3G network. I've heard that using an iPhone or iPad when traveling internationally can result in huge, surprising data charges. I've done my research and hope that the below might help minimize my data charges.

First, I will strive to use my iPad when overseas ONLY as an email device. I will try not to use the web unless I am using a wifi network.

The biggest problem with getting emails is if someone sends you a large attachment. From my experience with the Blackberry and reading about data charges, I can see that downloading a small photograph of my wife and dogs can cost as much as $20!! Therefore, finding a way to NOT download attachments is important.

Here's my step-by-step solution to this problem. I'm going to try this on my trip to Vancouver Island, Canada, coming up. I'll let this blog know if this works or not.


Summary of email settings when traveling with ipad.

First, having Gmail accounts is important. Gmail accounts will forward emails to other email accounts. All my accounts are Gmail accounts, even those that have my norbertwu.com suffix/domain --- these are “Gmail for Apps” email addresses. Setting up an email address that uses a custom domain name like "norbertwu.com" and is administered through Google Apps is great, but should be covered elsewhere.

Create a couple of Gmail accounts in addition to the ones you normally use. Let’s call them mytravel_emails@gmail.com and mytravel_emails_w_attachments@gmail.com. Create these accounts on your iPad too.

1. Set your primary email address(es) to forward all emails to mytravel_emails@gmail.com .

2. Set mytravel_emails@gmail.com to filter incoming emails. Emails with attachments are immediately filtered, sent to the account archive, and therefore not sent to my ipad.

This is done under the Gmail settings menus.

Choose main Filters menu: matches: has: attachment and Do This: Skip Inbox.

Emails with attachments are also forwarded to mytravel_emails_w_attachments@gmail.com.

3. When traveling and using the AT&T network, check only the email account mytravel_emails@gmail.com. This email account ONLY shows emails that have no attachments.

In summary, here’s what happens. Any emails with NO attachments are sent to my iPad. Since there are no attachments, I will get only emails that don’t use a lot of data. Any emails with attachments are sent to the second email address that I will check when I have wifi.

On the ipad:

It is possible to turn off email accounts so they won’t check emails when traveling. Turn off your primary email account when traveling. Turn off the email account that is receiving attachments. mytravel_emails_w_attachments@gmail.com.

When overseas or when data usage is a concern, check only mytravel_emails@gmail.com which will show ONLY emails without attachments.

There are certainly lots of other ways to do this. For instance, to check for emails with attachments:

The original forwarding email account will show both emails with and without attachments. I coud search for all emails with attachments using a web browser at the original forwarding email account. I could check mytravel_emails@gmail.com’s Archive for emails with attachments only.

There are other things you can do, such as auto-notifications when you are gone, and setting your reply-to address to be your primary email account. You can even tell folks who send you attachments that you are traveling and may not get their email since it had an attachment.

The above is my plan. It has not been tested. I hope that this will help fellow travelers who wish to keep some of their hard-earned dollars from the greedy hands of the cellphone companies, but I must add this cautionary note: Do this yourself at your own risk. I have not tested the above overseas yet and do not know how it will work.

During my research, here’s a question and answer that I came across on the web:

Is there a way not to download attachments in emails in ipad? no, attachments over a certain size are automatically downloaded. Over a certain size, you have to click on the icon to download the attachment. General rule to avoid data charges: Only check using wifi.

Note that in Gmail’s filters, there’s a way to search for emails WITH attachments, but no easy way to search for emails WITHOUT attachments. This is why I had to go through the relatively convoluted process above.

Thursday, September 15, 2011

WATCH OUT for this phishing scam

I would like to think that I am pretty good about avoiding scams. If someone calls me up and tells me that my grandson Timmy is calling, and needs money sent to a Western Union right away, I won't be sending money anytime soon. Nor will I be sending money to the guy in Nigeria who keeps writing me. I have to check and see if I ever posted on my blog the scams based around counterfeit cashier's checks. Quickly -- if someone sends you a cashier's check, and even if your bank tells you that the cashier's check is fine -- don't believe your bank. Wait 3-4 weeks until your bank absolutely and definitely confirms that the funds are in your account. It's astonishing to me that I could take a counterfeit check to my bank (BofA) and that the teller would tell me that the check looks fine but she can't promise anything.

Here's another scam. I almost fell for it. I have a car listed on craigslist for sale. I got this in the email:

Is this your item? It has the same pics. Please check it: http://newyork.craigslist.org/aaa/65200

Thank you.



I clicked on the link, and a page that looked like a normal craigslist page opened up. Except it wanted my login information. That's the only thing that stopped me. Normally, if I am viewing a link on craigslist, I don't need to supply my login information.

I then looked at the link that my browser was trying to open. It was something completely unrelated to craigslist.

SCAM! Watch out!

Wednesday, September 14, 2011

Is an Offer to the Mill Valley Film Festival REALLY Important Account Information That Customers Cannot Turn Off?

After reading the below, if any of you would like to call Chase to tell them that an invitation to the Mill Valley Film Festival does not qualify as important account information, here's the contact information:

Here's part of what Bonnie Casper, Email Customer Service Advisor, wrote me when I complained. Her phone is 1-800-436-7927:

Account emails advising account information or rewards
program information are not solicitations. These emails
are sent to notify you of important information regarding
your account. Unfortunately we are unable to stop these
emails from being sent. {Bold put in by Norb}


***********

I keep tight control over my email Inbox. Therefore it really irritates me when companies that I do business with send spam, BS, marketing emails and try to tell me that these are important emails relating to my business with them. Most of the time, the companies take an arrogant attitude to spamming you, and won't even provide a way to unsubscribe from their "important account updates."

I'll be posting some examples.

Here's a letter I wrote to Chase:

Dear Chase:

I got this email from Chase.com, attached and as text below. It is for the Mill Valley Film Festival.

Reading further, this email states:

ABOUT THIS MESSAGE:
This service message was delivered to you as a Chase Credit Card customer to provide you with account updates and information about your card benefits. Chase values your privacy and your preferences.


This is not fraudulent, but it is a serious abuse by Chase. I have gone online to try to turn off this kind of spam from Chase but cannot find a way to do so. There is no way to unsubscribe given in this email.

Please do not abuse your customer's emails and trust in your bank by sending marketing emails and labeling them as service messages or account updates.

If I remove my email address from my account so that I don't get these emails, then that means that I will miss really important emails from Chase.

Don't abuse your customer's email addresses!!

Signed, Norbert Wu


**********************
I got this reply from Chase. Hey folks out there, if you are outraged by this sort of thing, perhaps you can write this Chase guy and let him know what you think about spams.

Date: 09-02-2011 14:21:20
From: Credit Card Support
Subject: Re: General Comments
Message:
Dear Norbert Wu,
Thank you for contacting Chase about your privacy choices.
Your email address has been removed from receiving email
solicitations. However, if offers were prepared for you
before we fulfilled your request; you may still receive
those offers for up to 10 days from the date your request
was processed. If you change your email, you will need to
update your request to include your new email.
Account emails advising account information or rewards
program information are not solicitations. These emails
are sent to notify you of important information regarding
your account. Unfortunately we are unable to stop these
emails from being sent.
If you have any further questions, please reply using the
Secure Message Center.
Thank you,
Bonnie Casper
Email Customer Service Advisor
1-800-436-7927
Account is owned by Chase Bank USA, N.A. and may be
serviced by its affiliates.
**********************************************************
**********
DO YOU KNOW AT CHASE ONLINE YOU CAN ....
- Gain instant access to view and download your credit
card information.
- See and pay your bill online
- Transfer balances
- Change your address and much more....
**********************************************************

Today is Septmeber 14. I got another email from Chase about the stinking Mill Valley film festival. But this time, there was a way to unsubscribe. We'll see if Chase really solved the problem or not.

Thursday, September 8, 2011

Good on Gander Mountain (not really)! Cancel an Order and Then Send Marketing Emails!


Wow, the customer service and marketing at Gander Mountain is really good. Would you want to place another order with this merchant?

They advertise a good deal on the web, you place an order. The order is confirmed.
Two days later, they tell you that the price was a mistake, and they are cancelling your order.
Then they put you on their email marketing list.

Smart or not so smart?

These guys are not as bad as Staples, who took several orders of mine last year, cancelled all of them, but notified me of only 1 of 3 cancelled orders. They just didn't bother or care.


-------- Original Message --------
Subject: Your GanderMtn.com Order Wxxx
Date: Tue, 06 Sep 2011 17:21:57 -0400
From: Gander Mountain
Reply-To: service@gandermtn.com
To: xxx

Hello Norbert -

Thank you for your recent order with Gander Mountain. Unfortunately, the item(s) that you purchased were priced incorrectly on our website and, due to this error, your order for xxx has been canceled. Please click here for more details regarding our misprint policy.

If you would still like to purchase the item(s), please place another order on our website as the pricing has been corrected. Again, we sincerely apologize for any inconvenience this may have caused. If you have any questions, please contact us at 888-542-6337 or email service@gandermtn.com. Thank you.

Regards,

Gander Mountain Customer Service
This email was sent to xxx by Gander Mountain
111 Red Banks Road, Greenville, NC 27858
Forward to a friend | NEW! Manage Preferences | Unsubscribe


Why Photographers Are So Tired of Donating Images to NonProfits Part 3

We photographers out here are trying to find time to do what we love and spend time in nature. We did not get into this to respond to rude folks who want something from us, want something in a rush, and are then incredibly rude and insulting if we say no.

In short, we did not respond to several messages from this nonprofit that they sent over the Labor Day weekend. I suppose William's response from our office was snotty, but being deluged by emails when we came into the office on Tuesday was a bit much.

But do I then deserve to be insulted by her reply? Here's her reply, which I consider to be way out of line:

"Many environmental photographers support our
efforts to conserve the species that they are photographing and making
money from. I sent 3 emails last night as I had sent an email to
'office' two days ago and had not had a reply and I am running out of
time to complete this report."

Yo, folks in nonprofits. You pay your printers, your electricity bills, your staff, your janitors, your garbage collectors, the post office for all your mailings. Why are you always asking photographers for free usage of their images? Why not just pay photographers like you pay yourselves.


-------- Original Message --------
Subject: License this photo
Date: Sun, 04 Sep 2011 15:10:51 +0300
From: roberta.dixon@wilderness.org.au
To: stock agent,office@norbertwu.com

Roberta Dixonrequested license for this photo:

Knifetooth sawfish (Anoxypristis cuspidata) saw used for burrowing
and stunning fish

Anoxypristis cuspidata


Please contact this user using this email:roberta.dixon@wilderness.org.au

User's comment:
The Wilderness Society are in the process of writing an icon report for
the North marine bioregion (Shark Bay, WA to NT/WA border) for use in
community consultation and to submit to the Federal Government's as part
of their bioregional planning process. As such, we are trying to source
some beautiful marine images for this bioregion and a photo of
Anoxypristis cuspidata specifically (one of the species we are trying to
protect). I was wondering if you have a special rate for non-commercial,
NGO



-------- Original Message --------
Subject: License this photo
Date: Sun, 04 Sep 2011 15:12:26 +0300
From: roberta.dixon@wilderness.org.au
To: stock agent,office@norbertwu.com

Roberta Dixonrequested license for this photo:

Knifetooth sawfish (Anoxypristis cuspidata) saw used for burrowing
and stunning fish

Anoxypristis cuspidata


Please contact this user using this email:roberta.dixon@wilderness.org.au

User's comment:
Just sent you an email - I need the file size between 2-4MB. Thanks,
Roberta



-------- Original Message --------
Subject: Knifetooth sawfish (Anoxypristis cuspidata) photos
Date: Mon, 5 Sep 2011 11:38:57 +1000
From: Roberta Dixon
To: office@norbertwu.com

Dear Norbert,

The Wilderness Society (Australia) are in the process of writing an icon
report for the Northern Australian bioregion (NT/WA border in the west
to the Tip of Cape York in the east) for use in community consultation
and to submit to the Federal Government as part of their bioregional
planning process. The Australian Federal Government are presently
trying to work out which areas in this marine bioregion they will be
protecting - we are trying to encourage them to protect more rather than
the less option they presently have on the table. As such, we are
trying to source some beautiful marine images for this bioregion.
Specifically I was after a photo of a Knifetooth sawfish (Anoxypristis
cuspidata) and found your one on animalsandearth. I was wondering if
you had a 2-4MB copy of this photo we would be able to use in this
report (with full accreditation obviously)? As with most things in this
life, we need it ASAP.

Yours sincerely,

Roberta.

--
*Roberta Dixon*
Marine Working Group Convener
The Wilderness Society
Tel: (02) 4385 9893



-------- Original Message --------
Subject: Knifetooth Sawfish (Anoxypristis cuspidata) image
Date: Tue, 6 Sep 2011 15:07:56 +1000
From: Roberta Dixon
To: office@norbertwu.com

To Norbert,

The Wilderness Society are in the process of writing an icon report for
the Australian Northern bioregion (NT/WA border in the west to the Tip
of Cape York in the east) for use in community consultation and to
submit to the Federal Government as part of their bioregional planning
process (- they are trying to decide what areas of the commonwealth
waters in the NT are worthy of protection). As such, we are trying to
source some beautiful marine images for this bioregion. The Knifetooth
Sawfish (Anoxypristis cuspidata) is one of the species we are trying to
source for this report.

SHK0040
Knifetooth Sawfish (Anoxypristis cuspidata) saw used for burrowing and
stunning fish

I saw this image on your website. I need the image to be between
2-4MB. I also wanted to check on the use of photos for non-commercial
educational/conservational purposes by an NGO. Do you have a special
rate for use in these circumstances? We will be looking at a very small
print run (>600, mainly for politicians) and some PDF copies of the
report to be made available during the period of consultation. We will
also need it ASAP.

Thanks for your assistance,

Roberta.

--
*Roberta Dixon*
Marine Working Group Convener
The Wilderness Society
Tel: (02) 4385 9893

--
*Roberta Dixon*
Marine Working Group Convener
The Wilderness Society
Tel: (02) 4385 9893





-------- Original Message --------
Subject: Re: Knifetooth Sawfish (Anoxypristis cuspidata) image
Date: Wed, 7 Sep 2011 10:05:41 +1000
From: Roberta Dixon
To: Norbert Wu Productions Office



Dear William,

I did not ask for you to donate the image, I was just wondering if there
was a special rate. Many environmental photographers support our
efforts to conserve the species that they are photographing and making
money from. I sent 3 emails last night as I had sent an email to
'office' two days ago and had not had a reply and I am running out of
time to complete this report.

Thanks for your efforts,

Roberta

On 7 September 2011 00:27, Norbert Wu Productions Office
> wrote:


please find another image. We do not donate images to nonprofits
and particularly not ones that bombard us with emails and are in a rush.

Sorry to be direct. We have a FAQ page that addresses this on our
website.

Signed,
William
------------------------------__----------
Norbert Wu Productions
Pacific Grove, CA 93950
USA
www.norbertwu.com




On 9/5/11 10:07 PM, Roberta Dixon wrote:


To Norbert,

The Wilderness Society are in the process of writing an icon
report for
the Australian Northern bioregion (NT/WA border in the west to
the Tip
of Cape York in the east) for use in community consultation and to
submit to the Federal Government as part of their bioregional
planning
process (- they are trying to decide what areas of the commonwealth
waters in the NT are worthy of protection). As such, we are
trying to
source some beautiful marine images for this bioregion. The
Knifetooth
Sawfish (Anoxypristis cuspidata) is one of the species we are
trying to
source for this report.

__>SHK0040

Knifetooth Sawfish (Anoxypristis cuspidata) saw used for
burrowing and
stunning fish

I saw this image on your website. I need the image to be between
2-4MB. I also wanted to check on the use of photos for
non-commercial
educational/conservational purposes by an NGO. Do you have a
special
rate for use in these circumstances? We will be looking at a
very small
print run (>600, mainly for politicians) and some PDF copies of the
report to be made available during the period of consultation.
We will
also need it ASAP.

Thanks for your assistance,

Roberta.






--
*Roberta Dixon*
Marine Working Group Convener
The Wilderness Society
Tel: (02) 4385 9893




--
*Roberta Dixon*
Marine Working Group Convener
The Wilderness Society
Tel: (02) 4385 9893




--
*Roberta Dixon*
Marine Working Group Convener
The Wilderness Society
Tel: (02) 4385 9893