tag:blogger.com,1999:blog-1500630830405346475.post3297685841431770806..comments2023-12-19T04:55:46.401-08:00Comments on Norbert Wu Blogs About Photography, Diving, Travel, and Stuff: Ebay and Paypal Are Astonishingly Unfair to SellersNorbert Wuhttp://www.blogger.com/profile/14468652308632454334noreply@blogger.comBlogger10125tag:blogger.com,1999:blog-1500630830405346475.post-40806039111256865062015-09-23T09:15:20.601-07:002015-09-23T09:15:20.601-07:00I just went to http://www.ebayblacklist.co/master-...I just went to http://www.ebayblacklist.co/master-list/ and added my bad buyers. I then copied their list to my blocked bidders list. It made me feel better!!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1500630830405346475.post-65113128480505837972015-09-23T09:14:07.076-07:002015-09-23T09:14:07.076-07:00I went to http://www.ebayblacklist.co/master-list/...I went to http://www.ebayblacklist.co/master-list/ and added my bad buyers names. I then copied their list, (although full list doesn't appear to copy, it does - only took 1 time), and added them to my bidder block list. It made me feel a little better.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1500630830405346475.post-30749397287049332392015-05-15T00:15:58.761-07:002015-05-15T00:15:58.761-07:00We should open a court about this -
on your own we...We should open a court about this -<br />on your own we can't do to much, but in group we are stronger!<br />Everybody knows that ebay and paypal is unfair, we should fight for our rightsAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-1500630830405346475.post-81183981967276103762013-07-03T15:14:57.525-07:002013-07-03T15:14:57.525-07:00i have just been left heavily scammed. i refused a...i have just been left heavily scammed. i refused a refund to a scammer with no ebay history who was suggesting he was going to ask for a refund as soon as he knew it was in the post, he said he had taken it to the designer shop where he was told it was a fake. he could produce no letter of verification , he couldnt prove it was my item he had taken, so i naturally refused a refund. he froze my Paypal payment i escalated to a claim because i thought he was going to send back a fake item and not my own. Paypal said i need not do anything until they said so, and the first i heard was on the last day when they closed the case that they had given the buyer a refund because the item was deemed to be fake. I was not allowed to see his documentation without a court order! . There was a hint the buyer had used a website verification but no one had suggested that to me and i have no proof he used my item to get his documentation. the worst was to come when i asked how i should get my item back. Paypal had made my buyer sign an affidavit to say he would destroy the item then he would get his refund. AS IF HE WOULD!!!! MORAL: get authentication before you sell or give a refund you might have a small chance you get your stuff back. my buyer deliberately set out to put me off giving him a refund with his story about going to the store and sounding like a dumb buyer who was trying to fool me. it worked- but not in the way i was expecting!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1500630830405346475.post-30984068280587279352012-12-15T11:28:04.527-08:002012-12-15T11:28:04.527-08:00especially since I sell on ebay, I'd really li...especially since I sell on ebay, I'd really like to find a way to get them to be fair to sellers.cause what we really need are policies that are fair to sellers, because ebay would not be ebay without sellers, yet they routinely create policies that make it very difficult to sell there. their should be a way for sellers to bring a class action lawsuit against ebayAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-1500630830405346475.post-1637165833495196202012-09-01T08:33:43.482-07:002012-09-01T08:33:43.482-07:00Ebay is a monopoly is the problem there not regula...Ebay is a monopoly is the problem there not regulated so the sellers suffer .You call them and they try to pacify you and only back the Buyers? There the only game in town It a very unfair situation !Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1500630830405346475.post-61886274338813529082011-12-26T10:03:13.845-08:002011-12-26T10:03:13.845-08:00The way this works on ebay is that the "no re...The way this works on ebay is that the "no returns accepted" option is valid only in two cases: First, when the item is sold "as-is", in which case there are no returns at all. But, if you also mention something else about the condition of the item in the description, such as "it works", or "no scratches", this invalidates/overrides your statement that the item was sold "as-is". <br /><br />The other case when "no returns accepted" is valid is when the item was received by the buyer in the same condition described in the auction, in which case ebay will not force a return. However, if the item is not as described, then you must accept a return, no matter what.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1500630830405346475.post-106595967191716322011-08-01T00:39:25.980-07:002011-08-01T00:39:25.980-07:00You need to be as crafty as the ebay and paypal to...You need to be as crafty as the ebay and paypal to sell online these days!<br /><br />I have had several people try to return items to me, and all but one (which was a genuine mistake on my behalf) have withdrawn their claim, after my first email response. <br /><br />I security tag all my items that I sell on ebay, using UV pens and marking items. I even go as far as to remove casing and taking pictures of serial numbers and etching PCB's to avoid scammers. I take pictures of all the significant markings as evidence.<br /><br />If a dispute arises, upon first email contact I inform the buyer that I will offer a refund in full for a legitimately faulty item, this include all shipping costs. <br /><br />If the item is not faulty then they will lose their return shipping costs and I will deduct 15% off the final auction value to cover initial auction and re-listing fees. <br /><br />And if the item returned is not the same item I sent, which can be identified by my security markings they will not get a penny back and will be reported to Ebay and Paypal.<br /><br />Fortunately I have only ever had to use this tactic three times in the last five years, but it's worked every time. <br /> <br />And the last buyer who tried this, I was able to leave bad feedback for (although not a negative). Ebay allow you to enter follow up feedback. I used that option to inform others that he tried to scam me. <br /><br />Also, use a site called goofbay to check the buyers history. You'll be amazed sometimes!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1500630830405346475.post-86450121985715357772011-07-03T11:07:15.705-07:002011-07-03T11:07:15.705-07:00I agree with Anonymous' points (who are you, b...I agree with Anonymous' points (who are you, by the way, who has the time to read and respond to this?!) -- but here are my problems with his "solutions." The buyer can always send the phone back to Net10 for warranty service -- it has a one-year warranty. By insisting that the seller take the phone back, the seller, the buyer both pay for shipping. If the buyer had gone to Net10 as I suggested, then Net10 would have resolved the problem and paid for his shipping. <br /><br />Ebay gives sellers the option of choosing "no returns accepted." But this is meaningless. The buyer escalates the case, punishes the seller for his no-return policy, and leaves a negative rating for the seller. The seller is hosed every which way, all because he believes that if he checks the box that Ebay provides stating "no returns accepted" that he can adopt the policy. <br /><br />Yes, Ebay should remove the "no returns policy." It is not only misleading for sellers, it is very harmful for sellers. This is a small case, but I am left with a 67% feedback rating (no one is going to buy from me) because I don't sell much (check out my rating at photoagent101 on Ebay, I have 267 feedbacks, 1 negative in the past 12 months, and I have a 67% rating). I am out the cost of shipping the item. What if this was an overseas shipment and the buyer had buyer's remorse, and I had paid $300 to ship a video camera to him that I had described as NTSC but the buyer was an amateur who needed a PAL camera instead? He could simply claim "item not as described" and return a rock to me (Ebay only checks if the buyer returning an items ships a box and has a tracking number) and I'd be out the $300 shipping, because the buyer was not careful about reading an item description. <br /><br />Ebay: If a seller says "no returns" then it should be just that. It should not mean instead "if the buyer complains, he can return it for a full refund including shipping costs, and the buyer can leave you a negative feedback while you, the seller, can't do a damn thing."Norbert Wuhttps://www.blogger.com/profile/14468652308632454334noreply@blogger.comtag:blogger.com,1999:blog-1500630830405346475.post-46176987998744432862011-07-03T07:43:52.554-07:002011-07-03T07:43:52.554-07:00Could you as the seller not send the phone back to...Could you as the seller not send the phone back to Net10, and claim any issues with the phone, perhaps recouping some of the cost or fees? (You mentioned, the buyer tried to contact Net10, but Net10 said there is something wrong with the phone.) <br /><br />Please remember, if you bought a phone, despite it being listed as manufacturer-refurbished item, wouldn't you want your money back, if it doesn't work? <br /><br />No question, eBay should remove the 'no returns policy' - its very misleading for sellers.Anonymousnoreply@blogger.com